Launch Eagle idea
During a Merkator KLIP User Day for cities and municipalities, the idea was launched to solve the chaos on the public domain: unexpected road works, contradicting traffic diversions, … How could this be solved?
Together with a few pilot municipalities (Aalst, Bredene, Oudenaarde, …) Merkator analysed the current process.
Permits, signalisation, GIPOD, e-booth, … It was a complex start but the Eagle idea was born.
First Eagle city Live
After months of analysing, the development of a MVP or minimum viable product started. The entire process was accounted for, apart from some bells and whistles. In February 2017 the first Eagle permit was granted by the city of Tielt. This was followed by some challenging weeks during which the basic bugs were solved, but soon after smaller municipalities went live with Eagle. Sprint after sprint new features were added, in close cooperation with our customers.
The focus of this version of Eagle was traffic safety: a simple way of detecting conflicts and drawing signalisation plans.
In 2018 we started with 25 customers and 5000 permits. The basic process works, Eagle is stable and we prepare for the expansion of Eagle: even more focus on ease of use for civilians and users, real-time dashboards, a calendar and the integration with other processes (billing, workorders, digital signatures, …). The start of GDPR created some administrative challenges, but we ensured a perfect compliance of our data and processes to GDPR (encryption were possible, data minimization, server infrastructure in Europe, …).
The biggest challenge came end 2018: the launch of Eagle Events. In close cooperation with Knokke-Heist, Ieper, Dendermonde, Damme, Laarne and public services (police and fire brigade) an innovative, GIPOD-integrated Eagle Events was created.
We started 2019 with 45 local administrations and 45000 permits. The first users of Eagle Events are live (Laarne, Knokke-Heist, Damme, …) and the amount of permits granted is growing exponentially. Eagle is the biggest platform in Flanders with the most users, most administrations and most permits.
April 19, 2019: Rombit and Merkator join forces in a Smart City partnership focussed on the intake of the public domain and events. Combining the power of Eagle with the IoT experience of Rombit enables us to innovate even further.
In 2019 Eagle will grow beyond the boundaries of Flanders: cities and municipalities from Brussels and Wallonia will be able to subscribe to Eagle. In this manner Eagle will continue to expand with The Netherlands and the United Kingdom in sight.